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Click here to download all handouts (zip) or use the following links to download individual sessions:

1. Can’t Touch This! A Survey of Payments Now and to Come...
2. ACH Rules Update
3. Compliance in the Changing Student Loan World
4. On-Campus Data Safety: Data Security, Fraud Prevention & PCI Compliance
5. ACH Basics
6. A/R: Proactive Measures
7. University of Sydney - A Case Study of Revenue Collection on Campus
8. Bursar’s Office Best Practices
9. Business Professional Development Program
10. Streamlining Your Processes for Reconciling Payments from International Students
11. Increasing Payment Choice and Flexibility through MasterCard’s Convenience Fee Program
12. Live Demo: How to Hack Into Your Computer
13. Collections Database
14. 1098T Preparation - From the Basics to IRS Filing
15. FERPA Update from the Department of Education
16. Investing in Business Office Automation
17. Federal Update
18. Electronic Payment Solutions: New Days, New Ways
19. Customer Relationship Management in Higher Education
20. Streamlining Efficiency and Improving Student Services through Electronic Distribution of Refunds
21. Get Ready
22. Banner A/R Open Forum
23. Securing Campus Commerce, Beyond the Business Office
24. Financial Literacy Resources for Students
25. Round Table Discussion Groups