This book is written for highly intelligent and highly ambitious people.  These people are, of course, very busy. The book is filled with simple but incredibly effective management principles. Each principle is outlined on one page in a concise and brief manner. Topics outlined in the book include: Counseling Collectors, Standards of collectors conduct, How to write collection letters that collect, How to say more with fewer words, Making cash flow by reading faster, How to plan  and control collection telephone calls, How to handle complaints, How to make speeches, and many more. This incredible wealth of information is priced at $20.00 and this price includes shipping.