Workshop Date: April 22, 2012; 1 PM - 5 PM

Bursars Basics Workshop

Presented by Darla Freeborn, Whitworth University

How are day-to-day operations in the Bursar’s Office most effectively handled?  What practices can help lower your receivables balances while at the same time maintaining good future alumni relations?  How do you handle personnel problems and build a good team?  Join us for an afternoon full of good information and a lot of sharing and discussion while we cover a myriad of essential practices.  We’ll cover everything from payment plans, cashier/money handling practices, and customer service to collections, federal regulations, the audit, those tough personnel management issues, and more.  So, whether you’re a bursar new to higher education or a seasoned bursar looking to review, refresh, and maybe get a few new ideas, we’d love to have you join us.
Darla Freeborn has been the bursar at Whitworth University in Spokane, Washington, for 11 years where she has overseen the conversions to e-commerce, electronic billing, and document imaging.  Prior to joining the staff at Whitworth, Darla was involved in business and industry.  She was the staff accountant for a heavy highway construction company and the plant manager in a manufacturing facility.