ABC, Inc. understands the importance of this strategic alliance and is sensitive to the individual needs of your institution. Therefore, we customize our services to increase your recovery rates and reduce your default rates. Our professional staff is thoroughly trained in the provisions and complexities pertaining to student loans and campus based receivables collections We employ our own in-house counsel and legal staff should the need arise for legal intervention.

ABC, Inc. has the experience, knowledge, and resources to help you manage your  receivables more effectively. And, we are totally committed to helping you achieve your goals.

One stop at the AMS booth is all it takes!

Academic Management Services is the nation’s preeminent leader in the education payment industry.  We provide all the elements your families need for a comprehensive payment solution, from interest-free monthly payment plans to innovative federal loans to private loans and Perkins loan servicing.  Ask for a demonstration of our latest web-based services, and see how they make paying for education easier for your school and families.

Dedication, commitment and a strong work ethic form the foundation for our Accounts Receivable Management firm.  Allied Account services is dedicated to the resolution of scholastic receivables and committed to providing our clients with the professionalism, integrity and excellence that the name and people behind Allied Account Services has become synonymous with.

ACS has been in business for over forty years.  We have a clear focus on client “net back recoveries” and full resolution on all collections. Client satisfaction with ACS results from experienced management, recruitment, retailing, collector training and our Total Quality Management philosophy.  Each collector receives intensive instruction and specialized education in the collection of student loans and federal documentation requirements. Our client service staff is always ready to handle specific problems that arise and answer your day-today concerns.

ACS has been a pioneer in collecting delinquent student loans since 1968.  Clients include over 100 colleges and universities nationwide, the United states Department of Education, guarantee agencies and state government. ACS keeps pace with changing state and federal rules and regulations.  We hold regular in-house training, professional workshops, and are active in COHEAO, NCHELP, and other Higher Education organizations.

ACS provides professional telephone collection, account listing assistance, automated skiptracing, litigation coordination and reporting.

We understand your campus handles a diverse array of payments. Whether its technology and supply purchases, administrative travel or tuition reimbursements, Bank One's Commercial Card solutions can help. Our end-to-end expense management programs begin with a comprehensive analysis of your existing business processes and systems. After clearly understanding your goals, we will work with you to customize a program that consolidates your payment processes and improves productivity. Serving numerous institutions like yours, we know expense challenges don't end with program design and implementation. As the third largest issuer of credit cards in the United States, we offer the vast resources and on-going consultation needed to continue to meet your ever-changing financial needs.

1) to collect the maximum amount of dollars;
2) to maintain the positive image of the school; 
3) to provide responsive customer service.

Since 1933, our people have dedicated themselves to the highest level of professionalism and integrity in dealing with our clients and their customers.  CCB Credit Services, Inc. welcomes the opportunity to serve your institution’s recovery needs as one of our distinguished clients.

Our mission is to preserve the integrity of educational institutions before, during and after the collection process. We help increase the profitability of our clients by assisting borrowers in the resolution of obligations, while enhancing their future educational and financial opportunities. Coast Professional is dedicated to maintaining the highest knowledge in the field of educational receivables, superior customer service, and respectful communication.

Coast maintains a professional corporate environment that encourages teamwork in our associates and rewards enthusiasm. We promote training and education that furthers the professional goals of our staff. Coast Professional continues to provide a service to our clients, which is not only of the highest quality, but one that is built on relationships.

We work with you in all phases of system implementation from design and installation to training and support to ensure the system meets your needs.

· FFELP · TUITION

· PRIVATE/ALTERNATIVE · FINES, FEES, LATE CHARGES

Delta welcomes the opportunity to show you how our collection services will produce superior results. Please call us at 800-688-6337 to see how our experience can help you. We look forward to seeing you at the conference.

If you prefer in-house management of your loan portfolios, we offer software licensing of ProBill, our loan billing and collections system.

ProBill offers on-line real time processing coupled with the latest relational database technology.  ProBill gives the user the ability to build customized loan programs specifically tailored to the institution which means a built in adaptability to the ever changing world of student financing needs and is in strict compliance with the Department of Education guidelines for loan servicing.

Loan Servicing functions for institutional loan programs are also provided by EFG Technologies.

If you prefer in-house management of your loan portfolios, we offer software licensing of ProBill, our loan billing and collections system.

ProBill offers on-line real time processing coupled with the latest relational database technology. ProBill gives the user the ability to build customized loan programs specifically tailored to the institution which means a built in adaptability to the ever changing world of student financing needs and is in strict compliance with the Department of Education guidelines for loan servicing.

Headquartered in Cincinnati, Ohio, GRC employs more than 900 highly skilled professionals, all dedicated to meeting each client's specific portfolio needs. GRC customers receive comprehensive coverage across several time zones, with additional collection offices in Indianapolis, Indiana; Las Vegas, Nevada; and Horseheads, New York.

Under the guidance of Mr. Joe Fazzini, president and chief operating officer, GRC embraces the philosophy of Clients First: We Stand Behind Our Customers. To effectively serve all customers and grow as a corporation, GRC strives to continually enhance standards and implement fresh approaches to programs and services.

Each time your institution mails a bill to a student or parent, you say something about the image and professionalism of your institution.  Similarly, each time you accept and process a payment from a student, donor or sponsor you signal the competence and efficiency of your business operations.  Today’s E-commerce technology offers unique opportunities for efficiency and service . . .but it also presents threats to internal control, quality, privacy and reliability. 

Informed Decisions Corp. delivers this technology in its line of E-Commerce billing and payment modules.  Through real-time interfaces to enrollment systems, Web based CASHNet™ SmartPay presents account balances and manages the payment process by accepting credit card and ACH/EFT payment.  Implementation is fast – with no up-front investment in hardware and software.  Costs are covered by per transaction service charges paid either by the institution or the student.  All costs are covered – including credit card discount costs, hardware, software, banking and reconciliation services, and help-desk support for your customers.  CASHNet SmartPay is a secure, simple to use solution for convenient billing and payment. 

If more traditional choices are the preference of your campus, our CASHNet™ Payment Processing solutions can supplement your student and financial systems with over-the-counter and back office processing; secure balances and payments on the web; touch tone telephone balances; and electronic departmental deposits. 

We look forward to presenting to you the future of billing and payment.

Key also makes preparing for college easier with KeyScapeÒ, free interactive software that guides families through the college planning and financing process with interactive screens and helpful information.

Premier Recovery, Inc. was established in 1982 and has earned an excellent reputation in the collections of delinquent student loans and receivables.

Our ACA certified staff has 8 1/2 years average tenure and is fully versed and knowledgeable in all aspects of collections. PRI is equipped with a state of the art computer system which provides the most advanced package of technology and capabilities available in the industry today. Our primary objectives are to achieve maximum collection recovery on a consistent basis and to provide prompt and accurate information on all delinquent accounts placed with our agency. PRI strives to collect each account in the shortest time possible, while maintaining our clients positive image.

Progressive Financial Services, Inc. is a Pennsylvania corporation with production centers in Pennsylvania and Arizona.  Louis P. Valerio, founded progressive in early 1995, with the mission of creating a new type of collection agency: one dedicated to providing a better service to its clients through better treatment of its employees.  This better treatment of employees has produced employees that strive for superior performance.  Due to this Progressive has developed a reputation for generating high returns with minimal complaints, thereby maximizing recovery while ensuring that the reputation of our clients is protected.  Our successful limiting of complaints corresponds directly with our Total Quality Management (TQM) based Quality Assurance Program and our collection motto: Mediation not Confrontation. Progressive Financial Services is structured to provide the following:

-Progressive is a company constructed to partner with educational institutions and create customized collection recovery and debt management programs to meet their individual needs.
- A company dedicated to providing a superior collection effort, outstanding client servicing, and to protecting the reputations of the institutions we represent.
- A company with a national network to provide exceptional collection effectiveness and unmatched customer service.
- A company with superior quality control and complaint resolution.
- A company experienced in results oriented collection techniques that improve collector performance in recovering student debt.

· Undertaking operations Reviews and Baseline performance analysis of student service processes
· Hosting and maintaining web-enabled student service administrative software platforms for colleges and universities (i.e., admissions, registration, financial aid, and student accounts receivable)
· Providing outsourcing services for admission, registration, financial aid, and student accounts receivable (i.e., experienced industry professionals undertake" backroom processing" activities in Sallie Mae service centers on behalf of an institution
· Providing electronic student bill presentment and payment servies, Net.Pay
· Providing Web-enabled outsourcing services for Perkins and private loan programs
· Providing Specialized student loan delivery services

As a third party collection vendor dedicated to serving the needs of the educational community exclusively, Second Alliance offers innovative collection programs for Tuition Accounts, Institutional Loans, Private Loans and Federal Perkins Loans. All accounts, large or small, are handled with a constructive and motivational approach, which is designed to protect your institutions image while preserving your borrowers dignity.

For twenty years, Tuition Management Systems’ mission has remained steadfast: to help families afford education and schools prosper. More than 700 schools have used our proven path to get their bills paid by over 1.5 million students and families. The proven path starts with affordability planning and counseling, and moves through bill production, delivery of tailored payment options and loans, and processing of payments. When you work with Tuition Management Systems, any or all parts of a seamless education payment process can be delivered on behalf of your institution.

· e-Signatures: Borrowers sign promissory notes for all programs (including Master Promissory Note). The process can be applied to any form used by a school. Choose from three authentication methods (STAN, institution-assigned PIN, UAS-generated PIN).

· e-Exits: Borrowers access Truth-In-Lending statements and repayment schedules specific to their loan programs and loan amounts.

· EBPP: Electronic bill presentment and payment. Borrowers choose dates/amounts of payments and authorize recurrent or one-time deduction from bank accounts.

· e-Reports: Timely web access, via secure password, to commonly used reports.

· e-Data: Create ad hoc reports. Interface and merge with other applications.

· e-Xchange: FTP and other interfaces efficiently send/receive data to/from the UAS system.

· ScholA/R: e-billing and e-payment services for institutional receivables including tuition, housing, meal plans, bookstore, spending accounts. Support for multiple payment instruments (credit cards, debit cards, bank debit) and for automated and recurrent payments.

· Customized telephone and letter campaigns to reduce defaults.

West Asset Management, Inc. (West) combines an entrepreneurial approach with years of experience, industry-leading resources and a focused suite of services including, First and Third Party receivables management solutions.

As one of the primary groups of West Asset Management, the Government Group has been providing collection services for over 10 years with a primary focus on higher education debt recovery.  The Government Group’s management team is comprised of experienced collection executives, who together represent nearly 300 years of hands-on experience in performing collections, managing a collection floor, servicing clients, and designing effective, responsive systems.

West Corporation has made significant investments in technology and facilities, which give West Asset Management a powerful advantage in helping their clients grow, adapt to changes and recover more money quickly.  The Government Group’s experienced management team, coupled with West Corporation’s technology and facilities, make it possible for us to deliver a variety of superior account receivable management solutions.

For more information please contact Rose Jordan at (800) 860-2881 ext 2238 or via e-mail at rose.jordan@west.com.