PDG Webinars

Upcoming Live Webinars

Demystifying ACH On Your Campus ~ 2PM EST, July 29, 2008
Kate Cole - UMACHA
In this session participants will learn the basic principles of the ACH Network. The history, legal framework, participants and flow of ACH transactions will be discussed, along with warranties and responsibilities. Join us and receive the answers to your ACH questions.

Third Party Billing in the Banner Environment ~ 2PM EST, July 30, 2008
Cathy Foland - Southern Illinois University Edwardsville
Explore the features available in Banner to automate billing third parties such as employers and 529 plans. See how we integrated third party billing with our installment payment plan. We’ll also discuss some of the practices we follow outside of Banner that help us manage third party billing.

Effectively Managing The T&E Process on Your Campus ~ 2PM EST, July 31, 2008
Ted Klein - IOMA
This webinar will address managerial issues, dealing with IRS regulations, supporting documentation, trends in auditing, and paper check reimbursement verses direct deposit. Also on the agenda are best practices in leadership, policy guides, technology, control, and automation software.

Customer Service and Higher Education Are Not Contradictory ~ 2PM EST, August 7, 2008
Barry Greenberg ~ Professional Development Group
Listen and discuss various techniques to improve the customer service offered by any administrative office. These techniques rely upon a change in attitude; and, believe it or not, the starting point begins with you. Curious? Then participate in this webinar.

Pre-Recorded Webinar Series

The PDG Pre-recorded Webinar Series is a great way to train your office on current issues without ever leaving the office or having to meet at a scheduled time. These sessions were all recorded during the actual calls in July of 2006. Listen to these informed speakers at your own pace and train the whole office staff for only $50 for each Webinar. When you purchase a pre-recorded Webinar, you’ll download a “Flash Macromedia” sound/image file that coordinates the presentation audio with the handout slides. (Exception: for the Bankruptcy session you will receive only an audio file). You will also receive the handouts in a PDF to follow along and take notes. It’s a great way to obtain this critical information and pass along the info to your staff with minimal expense. It’s almost like being on the actual Webinar.

All You Need to Know About Bankruptcy
Chad Echols – Williams and Fudge, Inc.
The recent reforms to the Bankruptcy laws are the most significant in decades. When you come to this session, you will learn about the changes that have been made in the Law and how it may impact you and your campus.

Bursars Basics Series
Barry Greenberg – Professional Development Group
PDG presents a unique opportunity. In a quick 1 hour format, you can listen to, participate in, and laugh at some of the most significant issues facing the recently appointed or even the seasoned Bursar. Topics such as customer service, internal control, e-commerce, privacy regulations, management, cashiering and collections will be covered. Come prepared to interact with your fellow Bursars - asking for and offering insights into the functioning of the Bursar's Office. This is not solely a lecture but an organized discussion among all the participants. Even an experienced Bursar might pick up a 'nugget' or two.

Payment Card Industry (PCI/DSS) Security Standards and Strategies for successful Higher Education Implementation
John McElroy – TouchNet
Every institution that accepts credit card payments is subject to the PCI security standards. This credit card specialist will outline the basic security standards and procedures that will help you monitor and manage campus credit card payments.

Electronic Check Conversion Issues
Mark Krawczyk – Czyk and Associates
This session will deal with the many aspects of migrating paper check payments to electronic or “image replacement documents” to accelerate the collection of dollars owed to an institution. We will cover topics such as ARC (Accounts Receivable Conversion), POP (Point of Presentment), Check 21 and its implications for your deposit practices and what YOU need to know to leverage these technologies and processes for YOUR institution.

The Basics of Student Financial Services
Kate Wilson – Wilson Educational Consultants
We will discuss the many issues related to implementation of the SFS model on a campus including practial and political issues, strategies for planning and implementation, staffing and the successes and pitfalls of the integration of business office, student accounts, cashiers and/or financial aid offices.