3 part Online Workshop:
Process Improvement in the Bursar's Office

Presenter: Bill Edmunds of Gentleman’s C Higher Education Consulting

Description: Join our three part online PDG workshop series on process improvement with guest presenter Bill Edmunds of Gentleman’s C Higher Ed Consulting. This online workshop features three of Bill's sessions on process improvement offered at our 2017 Bursars SFS Conference at Ponte Vedra Beach, FL. The workshop will incorporate some of the feedback learned from those session plus an all new process improvement tool kit designed by Bill for on-the-job (OTJ) application. 

Traditional Process Improvement occurs in three discrete but interrelated dimensions: Process, Technology & People. Register for all three session and save $50. A Single Registration covers all office staff at one campus or university.   

Process Improvement in the Bursar's Office
Part 1: Process

Bill Edmunds, Gentleman's C Higher Education Consulting
Tuesday, June 27th , 2:00 pm EDT
CPE Credits: 1.2

Part 1: Process is typically the starting point for Bursars that want to improve the efficiency and effectiveness of their operation. The session will focus on the basics of Business Processing Modeling to document Current State as an initial step to improving performance. In this 3 part series, plan to learn from the speaker as well as share your practical strategies to revitalize the operations of your Bursar's office.

Process Improvement in the Bursar's Office
part 2: Technology

Bill Edmunds, Gentleman's C Higher Education Consulting
Tuesday, July 18th, 2:00 pm EDT
CPE Credits: 1.2

Part 2: Technology can be a significant catalyst to move your organization forward, but it is not in and of itself to be viewed as the “silver bullet” that will solve all of your office’s problems. The session will focus on ways to evaluate, “sell” to management and make cost effective decisions when it comes to procuring and implementing technology solutions for the Bursar’s Office. In this 3 part series, plan to learn from the speaker as well as share your practical strategies to revitalize the operations of your Bursar's office.

Process Improvement in the Bursar's Office
part 3: People

Bill Edmunds, Gentleman's C Higher Education Consulting
Tuesday, August 15th, 2:00 pm EDT
CPE Credits: 1.2

Part 3: People are the ultimate determinate of our success or failure when we embark on significant process change for the Bursar’s Office. Even with the most efficient Process and the best Technology, neglecting People will keep your change initiative from achieving its full results. This first dive into process improvement will highlight the importance of staff involvement before, during and after major change as we seek to instill a culture of Continuous Improvement. In this 3 part series, plan to learn from the speaker as well as share your practical strategies to revitalize the operations of your Bursar's office.